Frequently Asked Questions (FAQs)
We’ve put together the following list of Frequently Asked Questions to provide you with as much information as possible. If you have additional questions, feel free to call our office at (913) 353-6775 and we’ll be happy to assist you!
Traditional commercial insurance does not pay for our services. However, patients can use HSAs and some FSAs and HRAs to pay for our services. At your request, we are able to provide you with the information needed to request reimbursement from your insurance company or employer on your out-of-network benefits.
We are able to use many insurance companies for general testing (check with your insurance provider). However, most functional medicine specialty tests are either only partially or not at all covered by insurance.
We are NOT able to bill Medicaid or Medicare for laboratory testing or services at this time.
After scheduling your first appointment, you will receive 2 emails. The first email will contain detailed instructions (including pictures) for joining our patient portal and completing your new patient intake form. The second email will contain an invitation to the patient portal.
You will need to follow the step-by-step instructions in the first email in order to get to and complete your online new patient intake form. Please keep in mind that your new patient intake should be submitted online at least 24 hours prior to your scheduled appointment.
You should bring a list of all medication and supplements that you are currently taking with you to your first appointments. Please include how much you take and how often for both medication and supplements and, in the case of supplements, the exact name and brand of each supplement.
During your first visit, you will spend one hour with your doctor discussing your health concerns. You and your doctor will:
- Discuss your symptoms and health history in detail
- Conduct appropriate physical examinations
- Review your medical records
- Order any laboratory work or specialty testing necessary
- Provide you with either a preliminary treatment plan if additional lab work is necessary to effectively treat your condition or a comprehensive treatment plan provided your doctor received your medical records and/or sufficient recent lab work from you prior to your appointment
- Treatment plans may include:
Yes! We offer telemedicine services via our secure, industry-standard, HIPAA-compliant video-conferencing software.
Those who are not diagnosed with and do not suspect any health conditions, but instead are seeking a preventative visit consisting of a check-up and lifestyle recommendations in order to keep them healthy may schedule a General Wellness Appointment. The General Wellness Appointment is also ideal for well-child checks (children 6 months and older) to ensure that they are meeting their developmental milestones. This appointment is limited to a physical exam and lifestyle recommendations and does not include any labs or supplement recommendations. There is also an optional add-on to the General Wellness Visit that includes basic labs and an explanatory lab review. Contact our office at (913) 353-6775 for additional details.
Individuals who are experiencing financial difficulty have the option of applying for our Focus CSI program. Focus CSI is a Kansas City-based community service initiative aimed at making quality functional medicine healthcare available to all in the KC area. Focus CSI takes place on the fourth Monday of each month. Each month, we select 9 applicants to be seen for a 30-minute functional medicine appointment at our clinic at a minimal cost (70% off to completely free). To apply to be seen, complete the Focus CSI application form. The deadline to submit your application is the third Monday of each month.
Please note that you must be able to come in to the office in order to participate in Focus CSI (we will not be available for telemedicine appointments on that day).
We’re excited to share the Focus experience with you! When you’re ready to get started, your next step is to call our office at (913) 353-6775 to inquire about scheduling a complementary 15-minute consult with Dr. Louis.
I work in the field of traditional medicine, but over the years there has been much change in the relationship between providers and their patients. The overwhelming philosophy has been to treat disease and not so much to prevent disease. Personally, I have struggled with anxiety and sleep related problems most of my adult life and while I have been on pharmaceutical drugs for those issues, they were still not fully controlled. What I came to realize was missing, was the link between traditional medicine and integrative medicine and I found that with Dr. Louis.
By integrating her holistic approach into my care, I am now essentially free from daily anxiety and my sleep has improved dramatically. Her breadth of knowledge is impressive; not only of more natural options, but also regarding traditional pharmaceuticals and how they impact the body. And she is great at sitting and really listening to what her patients have to say.
Within three visits and with a couple of very affordable genetic tests she recommended, we came up with a plan that included some dietary changes and supplementation. I am feeling better than I have in years! I am also a nursing student, so, I have a personal interest in IM but I would not have been able to afford to see Dr. Louis without her and Jeff offering the CSI Program. The Community Service Initiative program allowed me to be able to take advantage of their services and is very telling of how they run their practice. Very professional, all my records are easily accessible and re-ordering anything I need is all streamlined into their computer programming.
I have nothing but the highest regard for Dr. Louis and Jeff Louis and their practice and I have already recommended them to friends who have been frustrated with ongoing problems that traditional medicine has not been able to manage. Thank you to Focus IH for all your help and continued success as you continue to grow your practice.
Several months ago I began receiving help from Focus. It has been a true blessing to me. My regular medical provider had missed a very important medical issue and because of Focus and their dedication to listening and searching for root causes they were able to help me obtain a proper diagnosis and treatment plan. I have been suffering from Hashimoto’s disease and was unaware. I am extremely thankful that I am now feeling much better because of the nutritional and herbal information that has been provided to me. I had been sick for a couple years and was at the point of not even being able to spend time doing any of the things I used to do. Happiness and laughter had been gone for a long time. But recently after making the changes recommended I have increased energy. I am not as depressed and I am able to wake up early and have my devotions again. I now have the desire to exercise and make better health choices and I am laughing again and smiling. I highly recommend Focus because they desire to truly help and not just rush and prescribe pills. They really made me feel they cared.