Frequently Asked Questions (FAQs)
We’ve put together the following list of Frequently Asked Questions to provide you with as much information as possible. If you have additional questions, feel free to call our office at (913) 353-6775 and we’ll be happy to assist you!
Traditional commercial insurance does not pay for our services. However, patients can use HSAs and some FSAs and HRAs to pay for our services. At your request, we are able to provide you with the information needed to request reimbursement from your insurance company or employer on your out-of-network benefits.
We are able to use many insurance companies for general testing (check with your insurance provider). However, most functional medicine specialty tests are either only partially or not at all covered by insurance.
We are NOT able to bill Medicaid or Medicare for laboratory testing or services at this time.
After scheduling your first appointment, you will receive 2 emails. The first email will contain detailed instructions (including pictures) for joining our patient portal and completing your new patient intake form. The second email will contain an invitation to the patient portal.
You will need to follow the step-by-step instructions in the first email in order to get to and complete your online new patient intake form. Please keep in mind that your new patient intake should be submitted online at least 24 hours prior to your scheduled appointment.
You should bring a list of all medication and supplements that you are currently taking with you to your first appointments. Please include how much you take and how often for both medication and supplements and, in the case of supplements, the exact name and brand of each supplement.
During your first visit, you will spend one hour with your doctor discussing your health concerns. You and your doctor will:
- Discuss your symptoms and health history in detail
- Conduct appropriate physical examinations
- Review your medical records
- Order any laboratory work or specialty testing necessary
- Provide you with either a preliminary treatment plan if additional lab work is necessary to effectively treat your condition or a comprehensive treatment plan provided your doctor received your medical records and/or sufficient recent lab work from you prior to your appointment
- Treatment plans may include:
Yes! We offer telemedicine services via our secure, industry-standard, HIPAA-compliant video-conferencing software.
Those who are not diagnosed with and do not suspect any health conditions, but instead are seeking a preventative visit consisting of a check-up and lifestyle recommendations in order to keep them healthy may schedule a General Wellness Appointment. The General Wellness Appointment is also ideal for well-child checks (children 6 months and older) to ensure that they are meeting their developmental milestones. This appointment is limited to a physical exam and lifestyle recommendations and does not include any labs or supplement recommendations. There is also an optional add-on to the General Wellness Visit that includes basic labs and an explanatory lab review. Contact our office at (913) 353-6775 for additional details.
Individuals who are experiencing financial difficulty have the option of applying for our Focus CSI program. Focus CSI is a Kansas City-based community service initiative aimed at making quality functional medicine healthcare available to all in the KC area. Focus CSI takes place on the fourth Monday of each month. Each month, we select 4 applicants to be seen for a functional medicine appointment at our clinic at a minimal cost (70% off to completely free). To apply to be seen, complete the Focus CSI application form. The deadline to submit your application is the third Monday of each month.
Please note that you must be able to come in to the office in order to participate in Focus CSI (we will not be available for telemedicine appointments on that day).
We’re excited to share the Focus experience with you! When you’re ready to get started, your next step is to call our office at (913) 353-6775 to inquire about scheduling a complementary 15-minute consult with Dr. Louis.
I would like to say thank you from the bottom of my heart to Dr. Louis. Last year I was diagnosed with heart failure. God led me to seek help from 2 other non-traditional Doctors. When I was referred by a friend to Dr. Louis I had already started following God’s 8 laws of health and I had been working with 2 other naturopathic doctors who both had some very good and helpful advice. However, Dr. Louis took her time listening to my story and she asked some important questions which helped her to determine the best course of action for my specific situation. I was able to see better results under her care than with the 2 previous naturopathic doctors. Since I have been following her detailed wellness plan I feel significantly better. Of course, God gets all the credit for putting me on this road to recovery but I must say He used Dr. Louis in a major way to help extend my days and my quality of life on this planet! I am doing moderate to high intensity exercise for 60 – 90 mins per day with no problems and I am not using any drug medications. I highly recommend Dr. Louis for people who are serious about getting well and staying well. If you do what she says I believe your chances of getting well are far better than with traditional medicine. Her use of natural remedies has proven that God’s way is the best way! Psalm 73:26 *This photo is a representation of the patient.
I can’t say enough about this practice. Dr. Louis identified a long term condition that enabled me to get off an RX that I had been on for years! I was VERY hesitant; I probably spoke to Jeff (the office manager) at least 3 different times for a total of 75 minutes before I pulled the trigger … peppering him with questions about the different plans, what if it doesn’t work, sharing that I felt like I had tried everything with no results … he was confident they could help, and he was right. Bottom line: best time and money I’ve ever spent. Save yourself the research, skepticism, etc – and just get in there… *This photo is a representation of the patient.