Focus Integrative Healthcare - Kansas City Holistic and Naturopathic functional medicine clinic with Dr. Janelle Louis ND

Frequently Asked Questions (FAQs)

We’ve put together the following list of Frequently Asked Questions to provide you with as much information as possible. If you have additional questions, feel free to call our office at (913) 353-6775 and we’ll be happy to assist you!

At our discretion and under special circumstances, we offer per-visit appointments in addition to our programs. To find out the best option for you, call our office at (913) 353-6775.

Traditional commercial insurance does not pay for our services. However, patients can use HSAs and some FSAs and HRAs to pay for our services. At your request, we are able to provide you with the information needed to request reimbursement from your insurance company or employer on your out-of-network benefits.

We are able to use many insurance companies for general testing (check with your insurance provider). However, most functional medicine specialty tests are either only partially or not at all covered by insurance.

We are NOT able to bill Medicaid or Medicare for laboratory testing or services at this time.

After scheduling your first appointment, you will receive 2 emails. The first email will contain detailed instructions (including pictures) for joining our patient portal and completing your new patient intake form. The second email will contain an invitation to the patient portal.

You will need to follow the step-by-step instructions in the first email in order to get to and complete your online new patient intake form. Please keep in mind that your new patient intake should be submitted online at least 24 hours prior to your scheduled appointment.

You should bring a list of all medication and supplements that you are currently taking with you to your first appointments. Please include how much you take and how often for both medication and supplements and, in the case of supplements, the exact name and brand of each supplement.

During your first visit, you will spend one hour with your doctor discussing your health concerns. You and your doctor will:

  • Discuss your symptoms and health history in detail
  • Conduct appropriate physical examinations
  • Review your medical records
  • Order any laboratory work or specialty testing necessary
  • Provide you with either a preliminary treatment plan if additional lab work is necessary to effectively treat your condition or a comprehensive treatment plan provided your doctor received your medical records and/or sufficient recent lab work from you prior to your appointment
  • Treatment plans may include:

Yes! We offer telemedicine services via our secure, industry-standard, HIPAA-compliant video-conferencing software.

Those who are not diagnosed with and do not suspect any health conditions, but instead are seeking a preventative visit consisting of a check-up and lifestyle recommendations in order to keep them healthy may schedule a General Wellness Appointment. The General Wellness Appointment is also ideal for well-child checks (children 6 months and older) to ensure that they are meeting their developmental milestones. This appointment is limited to a physical exam and lifestyle recommendations and does not include any labs or supplement recommendations. There is also an optional add-on to the General Wellness Visit that includes basic labs and an explanatory lab review. Contact our office at (913) 353-6775 for additional details.

Individuals who are experiencing financial difficulty have the option of applying for our Focus CSI program. Focus CSI is a Kansas City-based community service initiative aimed at making quality functional medicine healthcare available to all in the KC area. Focus CSI takes place on the fourth Monday of each month. Each month, we select 9 applicants to be seen for a 30-minute functional medicine appointment at our clinic at a minimal cost (70% off to completely free). To apply to be seen, complete the Focus CSI application form. The deadline to submit your application is the third Monday of each month.

Please note that you must be able to come in to the office in order to participate in Focus CSI (we will not be available for telemedicine appointments on that day).

We’re excited to share the Focus experience with you! When you’re ready to get started, your next step is to call our office at (913) 353-6775 to inquire about scheduling a complementary 15-minute consult with Dr. Louis.

Testimonials

Inquire about a complimentary consultation today!