Frequently Asked Questions (FAQs)

We’ve put together the following list of Frequently Asked Questions to provide you with as much information as possible. If you have additional questions, feel free to call our office at (404) 532-9548 and we’ll be happy to assist you!

At our discretion and under special circumstances, we offer per-visit appointments in addition to our programs. To find out the best option for you, call our office at (404) 532-9548.

Traditional commercial insurance does not pay for our services. However, you may be able to use your HSA, FSA, or HRA to pay for our services. Please check with your administrator to see if supplements, direct access labs, and/or naturopathic services are covered. We are NOT able to bill Medicaid, Medicare, or other insurances for laboratory testing or services at this time.

After scheduling your first appointment, you will receive an invitation to our patient portal. After registering for and logging into our patient portal, you will be able to complete your intake questionnaire form. You will need to complete and submit your questionnaire online at least 48 hours prior to your scheduled appointment.

You should bring a list of all medication and supplements that you are currently taking with you to your first appointment. Please include how much you take and how often for both medication and supplements and, in the case of supplements, the exact name and brand of each supplement.

Yes! We offer telehealth services via our secure, industry-standard, HIPAA-compliant video-conferencing software.

Individuals who are experiencing financial difficulty have the option of applying for our Focus CSI program. Focus CSI is a Georgia-based community service initiative aimed at making quality care available to all in the Atlanta area. Focus CSI takes place on the fourth Monday of each month. Each month, we select 4 applicants to be seen at our practice at a minimal cost (70% off to completely free). To apply to be seen, complete the Focus CSI application form. The deadline to submit your application is the third Monday of each month.

Please note that you must be able to come in to the office in order to participate in Focus CSI (we will not be available for telehealth appointments on that day).

We’re excited to share the Focus experience with you! When you’re ready to get started, your next step is to call our office at (404) 532-9548.

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